We confirm placement within hours, send carrier-ready documentation, and keep your policyholders settled — so the claim moves forward and complaints stay off your desk.
We designed our service around what actually matters to adjusters, TPA managers, and carrier teams — not what makes a good brochure.
We confirm placement within hours of your call. CAT events receive same-day response — day or night, weekday or weekend. When a family is displaced, we move immediately.
Every placement comes with carrier-ready invoicing, pre- and post-inspection reports, and a full audit trail. The paperwork you need is ready before you ask for it.
Hotel network, homeowner partner properties, and controlled units across multiple states. We always have something — you will never hear "nothing is available."
Our Arrive & Thrive™ program keeps families settled and supported throughout their stay. Weekly check-ins, housekeeping, and proactive outreach mean far fewer complaints reach your desk.
Per-diem rates, management fees, and ancillary charges are clearly itemized on every invoice. No bundled mystery charges, no surprises at billing review — ever.
Four options to match any claim type, policy structure, or response need. Each includes full case management and carrier documentation.
Hotel or extended-stay placement with basic ALE documentation. Ideal for short-term displacements with straightforward coverage limits.
Fully furnished homeowner or controlled-unit placement with full case management, Arrive & Thrive™ hospitality, and weekly check-ins.
Rapid-deployment protocol for catastrophe events requiring multiple simultaneous placements. Scalable, coordinated, and available the moment a CAT event is declared.
Temporary housing for the adjusters and relief crews responding to the same events. One vendor, one invoice, one relationship for both the family and the field team.
Three steps. Usually less than 30 minutes of your time. We handle everything after step one.
Call or email us with the family's basic details and coverage parameters. We can work with a brief verbal overview or a formal referral form — whichever fits your process.
We contact the family directly for a thorough needs assessment — school districts, dietary requirements, mobility needs, and preferences. Then we source from our three-channel network and confirm the best available unit.
A placement confirmation with property details, lease terms, and the first invoice is sent within 24 hours of move-in. All documentation is formatted for carrier review from day one.
We work with insurance carriers, TPAs, and independent adjuster firms as a preferred ALE housing vendor — with agreed rates, a dedicated contact, and streamlined billing for every case.